How to ban players on your webstore
Sometimes it can be necessary to ban a user from your store and you can do this by going to "Fraud > Banned users". On this page, you will be able to view your existing banned players the time of the ban and their IP if entered. Once you have created bans you can then unban players and view the reason.
You can add a banned user by clicking "Ban user" and on the next page, you will be able to enter the username of the player and the reason for the ban. You can also add their IP to stop the user using another username from the same location. You can find the IP of the player when you open a payment in thePayments section.